Ethics Policy

At LightSpeed WordPress Agency, founded by Ash Shaw and Barbara Kerr, we hold ourselves to the highest standards of professional conduct. Our ethics policy guides how we work with clients, partners, and the wider WordPress community.

Professional Standards

  • Integrity in business: We provide clear, honest estimates and never conceal hidden costs.
  • Transparency: Clients are kept informed throughout every stage of the project.
  • Accountability: We document decisions, approvals, and feedback for full traceability.

Data & Privacy

  • GDPR compliance: We protect client and user data through secure systems and responsible handling.
  • Confidentiality: Access to sensitive information is limited to authorised team members only.

Open-Source Commitment

  • Community contribution: We actively participate in the global WordPress community, from code contributions to event organisation.
  • Respect for licences: We honour open-source licensing and encourage responsible use of WordPress technologies.

Ethical Culture

  • We foster a culture of respect, inclusivity, and collaboration.
  • Our team members are expected to act with professionalism and empathy in all client and community interactions.

LightSpeed’s ethics are the foundation of our long-term relationships and reputation.